Laurentian Bank: Laurentian Bank of Canada.
Advisor impersonation alert. Scammers may pose as your advisor by phone or email. Don’t respond – hang up or delete it. Contact your advisor using a trusted number on your card or our website.
FRAUD PREVENTION
Fraud: See it, stop it, report it.
Fraud: See it, stop it, report it.
Knowledge is your best protection. Learn how to spot common scams and protect what matters. Stay alert and visit our website regularly.
How to spot a scam
SECURITY TIP
Real or fake? AI is blurring the line.
Real or fake? AI is blurring the line.
Is the urgent email, call or text requesting funds legitimate? Advances in artificial intelligence are making it harder to tell. Know the warning signs and how to protect yourself and your business.
Our approach to security.
Your privacy matters to us.
We’re committed to keeping all of your personal information safe, secure and confidential. Our online banking site and mobile app are protected by security features that meet the highest industry standards. Our security experts work to prevent and detect various forms of fraud, like phishing, malware or identity theft, to ensure the security of every client account.
Stay alert.
You also play a crucial role in maintaining security by staying alert. Be aware of common fraud and scams and develop good online safety habits.
How we protect you.
We work hard to keep your money and personal information safe.
Here’s an overview of the security measures you can count on:
Constant monitoring
Our systems have surveillance and detection tools that immediately let us know when something suspicious happens. This quick response helps stop any harm before it happens.
Help and support
Our fraud prevention teams are available to guide you and answer your questions. If you have any concerns about the security of your account, we’re available every day from 8:00 am to 9:00 pm ET.
Secure connections
We use the safest methods to protect access to any Laurentian Bank account.
Secure login: Follow steps to confirm your identity before getting into our transactional sites.
Data protection: We use encryption techniques to hide your information, ensuring it stays confidential.
Automatic logout: If your session is inactive for a while, it disconnects automatically to lower the chance of someone accidentally accessing your open session.
Report fraud.
Get support, every day.
If you think you've fallen victim to fraud or an online scam, contact us right away at 514-522-1846 or toll-free at 1-800-522-1846. Our advisors are available to help you every day from 8:00 am to 9:00 pm ET.
Stay informed with these related articles.
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Phishing: how to avoid becoming a victim.
Protect yourself from this type of online fraud by recognizing and preventing phishing attempts.
Glossary of online security terms.
